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eDellRoot certificate security issue – our clients are now safe

27/11/2015

activIT systems has issued a security fix that will automatically apply to all Dell PCs under our care – regardless of whether you’re on a contract with us or not – to address a potentially security issue identified a few days ago by security researchers that affect in certain Dell systems. The vulnerablity could potentially allow malicious or fraudulent websites to present themselves as legitimate.

This fix has automatically and “silently” been applied to affected systems from 5pm Thursday 26th November. If you would like to test for yourself whether your system is vulnerable, you can click the link below to check your system.  The website is only compatible with Google Chrome or Internet Explorer, and will not work on Firefox.

Click Here to test if your system is vulnerable to the eDellRoot certificate issue

If this site loads and displays an image, it means your PC is vulnerable to this security flaw.  If your browser warns you of a security error when you attempt to view it, your PC is not vulnerable to the issue.  If the test indicates your PC is at risk, please inform us so we can take action to fix the problem.

If you’d like to manually run the fix or inform your colleagues that are using IT providers other than us, it can be downloaded from Dell’s website.

Unfortunately, security threats like this becoming increasingly common online, and it’s important to take steps to protect yourself. Our computerCare protection solution will ensure that you have an effective and current antivirus, your software and operating system are always updated with the latest security fixes, and constantly monitors your PC for potential threats.

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